Efficient & Transparent HR Solutions

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Chris is an honest and diligent professional who consistently demonstrated an ability to bring forward innovative and brilliant suggestions to solve problems and advance programs. Her communication skills are extraordinary – a great presenter of information, facilitator of discussions, and listener to individual responses and concerns. She was a true collaborator and always brought out the best in the managers and employees. Her knowledge of human resources and expertise in leadership and people management were an asset to our portfolio and the department she was leading.

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She is dedicated to improving the experience for employees, and I valued her approach to building an effective and cohesive team. I believe she excels at developing new methods that would increase engagement and retention. She easily adapts to new environments and her easy-going demeanour creates a sense of ease for those around her. Laughter was a part of our regular interactions, despite the day-to-day stressors that are ever-present in healthcare settings. These qualities are what make her skilled in any room and make her an ideal candidate to lead in any setting. Furthermore, Chris also exhibits a propensity for resolving human resources challenges. We worked together to resolve some complicated people situations, and her ability to make decisions and set clear expectations, while also remaining respectful and courteous was always on display.

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Not only did Chris successfully produce the tangible deliverables, she managed the change management component in a manner that helped individuals understand the change, see their role in this new framework, and develop the skills to support this roll out. She was extremely patient, had a good appreciation of the HR knowledge of the team as well as proactively mitigating the potential resistance, and ensuring the program was successful. In fact, the organization made significant and effective changes because of Chris' work and is now much better positioned for future growth as well as employee development and retention.

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She immediately impressed me, not just because she was one of the most efficient people I had ever worked with, but because of her dedication to the job. I have to say though, that even more than her efficiency and dedication, what impressed me most was her vision. Chris worked hard, and creatively, to build the largest ever contingent of volunteers at the Saanich Peninsula Hospital. She educated them thoroughly, and trusted them to do the job effectively. Then she set about publicizing their involvement, so that they would feel appreciated, and more would be attracted to volunteer service. Finally, she created beautiful ways to say thank you to the volunteers, so that they would continue assisting the hospital to provide the best possible healthcare for our community. Her dedication to making the experience memorable for volunteers was exemplary.

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Chris is a grounded, logical, thoughtful researcher and educator. The wealth of experience in HR, lean management and pedagogy in professional experience shows in her work. Chris is kind and personable and led with poise and clarity. Chris learned about the organization quickly, integrated its values and principles into her work and is not afraid to pivot and be flexible with changing priorities, timelines or feedback. The resources Chris offered through her work on the Volunteer Renewal Strategy are the foundation for practical implementation, broad enough to be used in Thrift Shops across Canada, big or small, rural or urban. Following through on the tools and structures created by Chris will have a measurable impact in revenue generation and programmatic growth for years to come.